01 Information We Collect

We collect information you voluntarily provide and information gathered automatically when you use our website.

Information you provide directly:

• Full name and email address when you submit a contact or inquiry form
• Phone number if provided in a consultation request
• Domain names, budget range, and project details shared in inquiry forms
• Payment information when enrolling in Academy programs (processed via third-party gateways)
• Any other information you voluntarily share via email or social media

Information collected automatically:

• IP address, browser type, and operating system
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies
• Device identifiers and location data (city/country level only)

02 How We Use Your Information

We use your information solely for legitimate business purposes:

• To respond to your domain acquisition, consulting, or Academy inquiries
• To provide the services you have requested or enrolled in
• To send newsletters or market updates — only if you have opted in
• To improve our website, content, and user experience
• To comply with legal obligations under Indian law
• To process payments and maintain transaction records
• To prevent fraud and protect the security of our platform

03 Sensitive Personal Data

Under the IT (SPDI) Rules, 2011, we treat the following as sensitive personal data and apply additional safeguards:

• Financial information such as bank account or payment card details
• Any passwords associated with your account

Such sensitive data is collected only when necessary, stored securely, and never shared with third parties except as required to process your transaction (e.g., payment gateways).

04 Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

• Essential cookies — required for the website to function correctly
• Analytics cookies — to understand how visitors use our site (Google Analytics)
• Marketing cookies — only if you have consented, for retargeting purposes

You may disable cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

05 Data Sharing & Third Parties

We may share your information only in the following limited circumstances:

• Service providers — email platforms, payment processors, and hosting providers who are contractually bound to protect your data
• Legal compliance — when required by Indian law, court order, or government authority
• Business transfers — in the event of a merger or acquisition, with appropriate data protection agreements in place

All third-party service providers we use are required to handle your data in accordance with applicable privacy laws.

06 Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by Indian law. Inquiry data is retained for up to 3 years. Newsletter subscribers’ data is retained until you unsubscribe. You may request deletion of your data at any time by contacting us.

07 Your Rights

Under applicable Indian law and as a matter of good practice, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the appropriate authority if you believe your data rights have been violated

To exercise any of these rights, contact us at hello@domainx.org.

08 Data Security

We implement reasonable security practices and procedures as mandated by the IT (SPDI) Rules, 2011, including SSL encryption, secure servers, and access controls. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

09 Children’s Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately and we will delete it.

10 Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The updated date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.